Privacy Policy

Last updated: February 2026

1. Introduction

Toodrop values the privacy of its users. This Policy describes how we collect, use, store and protect your personal information, in compliance with the Brazilian General Data Protection Law (LGPD — Law No. 13.709/2018).

2. Data We Collect

We may collect the following information:

  • Name, email and phone number provided during registration.
  • Address for operating as an authorized trusted neighbor (TooDroppers).
  • Platform usage data (pages visited, interactions).
  • Device and browser information.

3. How We Use Your Data

Your information is used to:

  • Create and manage your account on the platform.
  • Connect Dropper One, TooDropper and Dropper users.
  • Improve our services and user experience.
  • Send relevant service communications.
  • Comply with legal and regulatory obligations.

4. Data Sharing

We do not sell your personal data. We may share it only:

  • With other network users, to the extent necessary for service operation.
  • With technology partners who assist us in platform operation, under confidentiality agreements.
  • When required by law or court order.

5. Cookies

We use cookies to improve navigation and analyze platform usage. You can configure your browser to refuse cookies, but this may affect some service features.

6. Security

We adopt technical and organizational measures to protect your data against unauthorized access, loss or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under the LGPD, you have the right to:

  • Access the data we hold about you.
  • Correct incomplete or inaccurate data.
  • Request deletion of your data.
  • Revoke consent at any time.

To exercise these rights, contact us at [email protected].

8. Changes to This Policy

This Policy may be updated periodically. We will notify you of relevant changes by email or notice on the platform.